Terms and Conditions

  1. Overview
    • These terms and conditions govern your use of this website and your purchase of your products from Markd-US. By accessing the site or placing an order, you agree to these terms.
  2. Products and Personalization
    • Most of our items are personalized or custom-made. Please review all personalization details carefully before submitting your order. Markd-US is not responsible for errors provided by the customer (such as misspellings or incorrect dates).
  3. Pricing and Payment
    • All prices are listed in USD. Payment is required at checkout. We accept major credit cards and other payment methods displayed at checkout. Prices may change at any time without notice.
  4. Order Processing and Production Time
    • Processing times vary depending on the product. Personalized items may require additional time. Estimated processing times are shown on product pages and may change during peak seasons.
    • By completing a purchase, customers consent to receiving transactional emails related to their order, including order updates and a follow-up email requesting a product review.
  5. Shipping
    • Shipping rates and delivery estimates are shown at checkout. Once an order has shipped, Markd-US is not responsible for carrier delays, lost packages, or incorrect shipping information provided by the customer.
  6. Returns and Refunds
    • Our Returns and Refunds Policy applies to all purchases. Personalized items are generally non-refundable unless damaged or defective. Please review the full policy for details.
  7. Cancellations and Changes
    • Orders may not be cancelled or modified.
  8. Accuracy of Information
    • We strive to provide accurate product descriptions, images and information. However, minor variations in color, material, or engraving appearance may occur due to natural materials and screen differences.
  9. Intellectual Property
    • All content on this website – including images, designs, product descriptions, and branding – is the property of Markd-US and may not be copied, reproduced, or used without permission.
  10. Limitation of Liability
    • Markd-US is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  11. Governing Law
    • These Terms and Conditions are governed by the laws of the United States.
  12. Contact Information
    • For any questions, please contact us through our website’s contact form or customer support email.
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